Star Cool Bulletin SB 00091

Warranty requirement for Valve plates and Data logs

A Star Cool lançou hoje 20/11, o Star Cool Bulletin – 00091, nele a Star Cool pede, que além dos procedimentos padrões, os representantes devem tirar foto da placa de válvula, processos aberto sem fotos serão rejeitados.

Outro ponto levantado no boletim foi sobre o Download, que deve ser extraído apenas 3 meses e através do software original do fabricante no caso o Star View.

Ambos os pontos entrarão em vigor a partir de 1 de dezembro de 2017.

1. Valve plate

All valve plates replaced and claimed under warranty must, besides the standard requirement, contain a photo taken exactly like the below example:”

If this is not part of the warranty submission, the repair will be rejected under warranty.”

2. Data logs

For all data logs attached to any warranty must be taken using an original Star Cool program, e.g. Star View or a similar device. Rejection will happen in case of poor data quality. All data logs must contain minimum 3 months of data.

Both points will be effective from 1^st December 2017.